Return & Refund Policy
At Label Apurva, every garment is thoughtfully crafted and undergoes stringent quality checks before dispatch. If you are not completely satisfied with your purchase, our return process is designed to make your experience as seamless as possible.
1. Return Window
Returns can be requested within 7 days of the delivery date.
2. Return Shipping
Customers are responsible for arranging and bearing the cost of return shipping unless the return is due to an incorrect or damaged item received from our end.
3. Quality Inspection
All returned products undergo a thorough Quality Check (QC) upon receipt. The item must be unused, unwashed, undamaged, and returned with all original tags and packaging intact.
4. Refund Processing
Once the returned product successfully passes our quality inspection, the refund will be processed to the original payment method within 10-15 business days.
5. Store Credit
As a faster alternative, customers may opt for Store Credit, which will be issued within 3-4 business days after the return has been approved. Store Credit can be redeemed on future purchases across our collections.
6. Non-Eligible Returns
Returns will not be accepted, and refunds or store credit will not be issued if:
- The product fails our quality inspection.
- The item has been used, washed, altered, damaged, or is returned without its original tags.
- The return request falls outside the eligible return period.
7. Size Exchanges
In case of a size exchange, customers are requested to arrange and bear the cost of shipping the product back to us. The exchanged item will be dispatched after the returned product has successfully passed our quality inspection.
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Please Note: Products purchased during promotional sales, special offers, or clearance events may not be eligible for returns or exchanges unless received in a damaged or incorrect condition.
